Training Programs

Tailored to fit your organization's unique needs, on-site or virtual Lunch-and-Learn, Half-Day, or Full-Day programs allow you to choose what is most convenient for you. Call or go to the contact page to get more information on the variety of ways these programs can be delivered.


The Power of Professional Presence

Professional presence is a dynamic blend of poise, style and diplomacy that positions you to convey confidence and competence, while differentiating you. How you present yourself, communicate and interact in the evolving business arena is key to success.  

This training provides business etiquette and communication skills that can be put to use immediately:

  • Your personal brand
  • Introductions and networking
  • Grooming and attire
  • Body language, expressions and gestures
  • Telephone, email and hand-written communication
  • Social media and LinkedIn 
  • Conversational poise and building rapport
  • Business hosting and dining etiquette

The Best of Business Dining

Confidence in the ability to conduct business while enjoying a meal or entertaining is essential nowadays. More and more business takes place out of the office, over the dining table in executive dining rooms, homes, clubs, and restaurants. Learn all the do's and dont's.

This program includes business dining and hosting etiquette skills in:

  • Invitations
  • Seating
  • Table settings
  • Ordering
  • Styles of eating
  • Host and guest duties
  • Toasting
  • Mealtime conversation

Team Works 

A guided exploration of your team's dynamics using the frame work of the WorkPlace Big Five Profile™ Teamer Report , the Team Works training fosters awareness, understanding and acceptance which breaks down barriers and improves morale.

An Action Plan is written to ensure on-going learning and growth resulting in more cohesive and successful interaction and performance.

Benefits include improved:

  • Productivity 
  • Job satisfaction
  • Conflict management
  • Teamwork
  • Working relationships with peers, direct reports and supervisors
The WorkPlace Big Five™ Profile,
The Protocol School of Washington,
The Etiquette & Leadership Institute, 
The English Speaking Board