Training

Customized to fit your needs, on-site or virtual training programs allow you to choose what is most convenient. 

Professional Presence

Professional presence is a dynamic blend of poise, style and diplomacy that positions you to convey confidence and competence. How you present yourself, communicate and interact in the modern business arena is so important to building lasting business relationships.  

This training provides professional etiquette and communication skills that can be put to use immediately.

Topics include:

  • Introductions and networking
  • Grooming and attire
  • Telephone, email and hand-written communication
  • Social media and LinkedIn 
  • Body language, expressions and gestures
  • Conversational poise and building rapport
  • Business hosting and dining etiquette

The Best of Business Dining

Confidence in the ability to conduct business while enjoying a meal or entertaining is essential. More and more business takes place out of the office, over the dining table in executive dining rooms, homes, clubs, and restaurants. Learn all of the skills that allow you to be at ease.

This program includes the following:

  • Invitations
  • Seating
  • Table settings
  • Ordering
  • Styles of eating
  • Host and guest duties
  • Mealtime business conversations
  • Toasting 


Team Works 


A guided exploration of your team's dynamics and work styles using the WorkPlace Big Five Profile™ Teamer Report, this training enables the change needed to break down barriers, improve morale and result in more effective communication and more efficient work flow.

Benefits include improved:

  • Productivity 
  • Job satisfaction
  • Conflict management
  • Team cohesion
  • Working relationships with peers, direct reports and supervisors
Certifications
WorkPlace Big Five Profile
 
Protocol School of Washington®
Etiquette & Leadership Institute®